Support

Get in touch

Email support@sigra.fit — that mailbox is read by the person who builds the app. Include the email address on your Sigra account and, if it helps, a screenshot. Bug reports with the date and the screen you were on get fixed fastest.

Signed in? The Feedback tab inside the app sends the same message with your account attached, so you don’t have to explain who you are.

Common questions

• Delete my account and data — open Account in the app and choose Delete account. It removes your training history, plan, and profile immediately; there is nothing to email us for.
• Apple Health (iOS app) — optional. Connecting it lets Sigra read your workouts, heart rate, sleep and HRV, read-only, only after you grant permission in the iOS prompt. You can revoke it any time in the iPhone Health app under Sharing → Apps. Manual entry keeps working either way.
• Change my race date or training days — tell the coach in the Coach tab (“my race moved to February 14”, “add Sunday as a training day”). It rebuilds the season around the change and keeps your history.
• Billing — Sigra is free during early access. There is nothing to cancel and nothing you can be charged for.
• Your data rights — how we collect and use data, and how to exercise access or export rights, is in the Privacy Policy.